FREE SHIPPING FOR ORDERS FROM 180$
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Frequently asked questions and shop policies
- Processing timeYour order will be prepared for shipping and shipped out to you within 2-3 business days.
However the time we'll need to prepare it may vary due to the nature of the goods and will not be the same for the commissioned pieces. - Estimated shipping time and costWe ship worldwide (with a few exclusions due to the pandemic restrictions). The tracked international delivery is 13$.
Estimated shipping time:
Europe - 4-6 weeks
North America - 4-8 weeks
Delays are possible due to pandemic restrictions and they are out of our control. Please, keep in mind that we are not responsible for them, but we'll do our best to help you resolve the issue. - Customs and import taxesWe can't be held accountable for any custom charges that might occur. When you place your order, you accept the responsibility to pay any charges that may apply.
- Return and cancelation policiesReturns:
We accept returns, just follow the next steps:- Contact us within 3 days since you received the item you want to return
- Ship items back within 14 days you received the item you want to return
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Cancelations:
Please, request a cancellation by contacting us BEFORE the order is shipped. When the order is shipped, it is impossible to cancel it.
Exceptions:
Because of the nature of these item we can't accept returns for:- Custom or personalized orders
- Digital downloads
- Items on sale
- OtherIf you did not find an answer to your question, please don't hesitate to contact us
via email: mymanonboudoir@gmail.com
via our Instagram account: manonboudoir
